Members and nonmembers welcome

Emergency Home Services — Get Help When Your Home Needs It Most

Away from home, managing a rental, or facing an urgent repair? HomeTame reviews your request, checks availability, and with your approval schedules a qualified provider to come to your home. We coordinate the visit and confirm the appointment details with you.

This is an email inquiry service, not live emergency dispatch or a guaranteed 24/7 response. Local provider availability and response times must be confirmed. Do not wait for this form if you need immediate assistance.

Request urgent help after the scene is safe

Three levels of homeowner help

Critical emergencies

Immediate danger requires responders or the utility first. Never rely on an email form for safety assistance.

Urgent home repairs

Once safe, request repair coordination for leaks, failed HVAC, broken locks, damaged glass, or other urgent problems.

Property protection & recovery

Request observations, photos, approved vendor access, mitigation coordination, and documentation.

Major emergency home service calls

Critical and High describe the issue, not dispatch priority or a guaranteed response time. Active danger requires emergency responders or the utility first. Request contractor help only after the scene is safe.

Twenty major emergency home services, common reasons for calls, and issue priority
Emergency service	Common reason homeowners call	Priority
Emergency Plumbing	Burst pipes, major leaks, overflowing toilets, and failed water heaters.	Critical
Sewer & Drain Backup	Blocked main drains and sewage entering the home; avoid affected areas.	Critical
Emergency Septic Service	Septic overflow, backups, and suspected system failure.	Critical
Appliance Leak & Failure	Failed water heaters, leaking washers, failed refrigerators, and other appliance problems.	High
Pool & Spa Emergency	Equipment leaks and flooding. Electrical hazards require safety clearance first.	High
Electrical Emergencies	Unsafe wiring, sparking outlets, exposed wires, or partial power failure after the hazard is addressed.	Critical
HVAC Emergency Repair	No cooling in extreme heat or no heating in freezing weather.	High
Gas Leak	Suspected natural gas or propane leak: responders or utility first. Contractor assessment only after they have made the scene safe.	Critical
Roof Leak & Tarping	Roof leaks, missing shingles, and storm damage.	High
Storm Damage Response	Fallen trees, wind damage, debris, and exposed openings.	High
Fallen Tree Removal	Trees on roofs, fences, driveways, or structures. Stay away from downed utility lines.	High
Garage Door Emergency	Doors stuck open, damaged tracks, or broken springs.	High
Emergency Property Cleanup	Debris, fallen branches, and unsafe conditions after safety clearance; hazardous waste needs specialists.	High
Emergency Locksmith	Home lockouts, broken locks, rekeying, and unsecured doors.	High
Broken Window & Board-Up	Broken glass and temporary securing after storms, vandalism, or forced entry.	High
Security & Break-In Response	Burglary, vandalism, and damaged entry points: law enforcement first for crimes in progress. Securing property after scene clearance; not a security patrol.	Critical
Pest & Wildlife Removal	Animals entering the home and dangerous infestations requiring qualified removal.	High
Water Damage & Extraction	Extraction, drying, and mitigation after flooded rooms, appliance leaks, or water intrusion.	Critical
Fire & Smoke Damage	Fire cleanup, smoke damage, and property securing after responders clear the scene.	Critical
Mold & Moisture Mitigation	Assessment and mitigation of water intrusion and moisture damage; not routine house cleaning.	High

What do you need help with?

These are request categories, not a claim that a professional is currently available. HomeTame reviews your location and scope before confirming next steps. We prioritize Sedona, Village of Oak Creek, Cottonwood, Cornville, and Camp Verde; Arizona and Southern California requests depend on coverage.

Plumbing & Water Emergencies

Emergency plumbing
Burst pipes, major leaks, overflowing toilets, and failed water heaters.
Sewer & drain backup
Blocked main drains and sewage entering the home; avoid affected areas.
Emergency septic service
Septic overflow, backups, and suspected system failure.
Appliance leak & failure
Failed water heaters, leaking washers, failed refrigerators, and other appliance problems.
Pool & spa emergency
Equipment leaks and flooding. Electrical hazards require safety clearance first.

Electrical, Heating & Cooling

Electrical emergency follow-up
Unsafe wiring, sparking outlets, exposed wires, or partial power failure after the hazard is addressed.
Emergency HVAC repair
No cooling in extreme heat or no heating in freezing weather.
Gas leak follow-up
Suspected natural gas or propane leak: responders or utility first. Contractor assessment only after they have made the scene safe.

Storm, Roof & Exterior Damage

Roof leak & emergency tarping
Roof leaks, missing shingles, and storm damage.
Storm damage response
Fallen trees, wind damage, debris, and exposed openings.
Fallen tree removal
Trees on roofs, fences, driveways, or structures. Stay away from downed utility lines.
Garage door emergency
Doors stuck open, damaged tracks, or broken springs.
Emergency property cleanup
Debris, fallen branches, and unsafe conditions after safety clearance; hazardous waste needs specialists.

Locks, Windows & Property Security

Emergency locksmith
Home lockouts, broken locks, rekeying, and unsecured doors.
Broken window & board-up
Broken glass and temporary securing after storms, vandalism, or forced entry.
Security & break-in recovery
Burglary, vandalism, and damaged entry points: law enforcement first for crimes in progress. Securing property after scene clearance; not a security patrol.
Pest & wildlife removal
Animals entering the home and dangerous infestations requiring qualified removal.

Fire, Flood & Property Restoration

Water damage & extraction
Extraction, drying, and mitigation after flooded rooms, appliance leaks, or water intrusion.
Fire & smoke recovery
Fire cleanup, smoke damage, and property securing after responders clear the scene.
Mold & moisture mitigation
Assessment and mitigation of water intrusion and moisture damage; not routine house cleaning.

Emergency Property Checks & Response

Urgent property check & coordination
Request on-site observations, photos, vendor access, and documentation while you are away.

How the request works

After the scene is safe, tell us the problem, property location, requested timing, and whether you are away.
HomeTame reviews your request and checks availability with an appropriate provider. Submitting the form alone does not confirm an appointment.
With your approval, HomeTame schedules the provider to come to your home, coordinates the visit, and confirms the appointment details with you. We may handle eligible small jobs directly; trade repairs require appropriate professionals.
Scope, availability, billing arrangements, and any separate coordination or on-site assistance fee are disclosed and agreed before work. Membership does not automatically include repairs.

Urgent pricing depends on the actual damage, service-call fee, after-hours policy, and provider. We do not invent emergency surcharges or apply routine repair estimates to hazardous restoration work.

Check routine repair budgeting ranges Find restoration companies for water, fire, smoke & mold

Need urgent home service?

Tell us what is happening. This sends an email inquiry to HomeTame; it is not a live emergency dispatch service. If immediate help cannot wait, contact an available qualified provider directly.

Safety before a service request

For immediate danger, active fire, suspected gas leaks, electrical fire hazards, medical emergencies, or crimes in progress, contact 911 or the utility emergency line from a safe location first. Avoid flooding, sewage, damaged structures, and downed lines. Do not wait for HomeTame or enter an unsafe property.

This form is not monitored emergency dispatch and does not guarantee a response time.

The scene is safe for repair coordination. Responders or the utility have addressed any immediate danger. I understand this is an email inquiry, not immediate dispatch.What urgent service do you need?I am away from the property.Request separately quoted on-site observations, photos, vendor access, or coordination. Do not include access codes here.Full nameEmailPhoneProperty typeProperty city and state, or ZIP code

Selected service jobs

fire-smoke-restoration: Fire / smoke restoration after the scene is safe (professional categories: Restoration)

What is happening at your home?Property street addressUnit / apartment (optional)Access restrictions or visit instructions (optional; no codes)Damage photos (optional, up to 3)Only take photos from a safe location. Do not include people, documents, access codes, or payment details. Photos upload privately after the request is saved.Requested emergency response windowChoose the timing you are requesting. This form does not dispatch a provider or guarantee arrival.Are you a HomeTame member?Preferred contact methodWhen can we contact you?I understand the estimate is a budgeting reference, not a final quote. HomeTame will confirm the provider, appointment, scope, call-out/diagnostic or after-hours charges, and any separate coordination fee for my approval before booking. This acknowledgment does not authorize charges or confirm an appointment.

HomeTame reviews your request, checks provider availability, and with your approval schedules an appropriate professional to come to your home. We coordinate the visit and confirm appointment details with you, or handle an eligible small job directly. Submitting this form alone does not confirm an appointment or guarantee an arrival time. Scope and charges are confirmed before work begins.

Live video walkthroughs during scheduled property checks and virtual meetings are available upon request. Arrange a walkthrough in advance; availability depends on scheduling, a safe visit, and an adequate internet or cellular connection. Live video is not continuous monitoring or a licensed home inspection and does not replace the visit report. Ask in your message and share your preferred times; HomeTame will confirm availability and send the meeting invitation. To reduce phishing risk, we only use meeting links provided by HomeTame and do not accept customer-supplied meeting links. If an invitation looks suspicious, contact info@hometame.com to verify it before opening.

To change or cancel your request, email info@hometame.com with your reference. HomeTame confirms provider and arrival details separately.

Are you a local emergency-service professional?

We are building local coverage for plumbing, restoration, HVAC, electrical, locks, glass, roofing, trees, sewer/septic, and property response. Tell us your actual service area and after-hours availability. Applying is free; approval and requests are not guaranteed.

Apply to join HomeTame