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HomeTame help center

Help with your property-care questions

Find answers about Home Watch, property visits, service areas, and requesting support from HomeTame.

Browse common questions

Learn what property visits may include, how photo updates work, and how HomeTame coordinates authorized service providers.

Ask about your property

For property-specific questions, share your city, state, and the service you need. HomeTame can confirm availability and next steps.

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Property-care plans from $129/year. Scope and availability confirmed before enrollment.

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Tell us about your property.

Share your location and the service you are considering. HomeTame can follow up about availability and next steps.

Details and contact preferences

Live video walkthroughs during scheduled property checks and virtual meetings are available upon request. Arrange a walkthrough in advance; availability depends on scheduling, a safe visit, and an adequate internet or cellular connection. Live video is not continuous monitoring or a licensed home inspection and does not replace the visit report. Ask in your message and share your preferred times; HomeTame will confirm availability and send the meeting invitation. To reduce phishing risk, we only use meeting links provided by HomeTame and do not accept customer-supplied meeting links. If an invitation looks suspicious, contact info@hometame.com to verify it before opening.

For an immediate threat to life or safety, call 911 first. Do not include passwords, alarm or access codes, or payment-card details. See our Privacy Policy.